Shipping

EUROPE SHIPPING:


Shipping costs are fixed at € 10.99, with orders over € 100 the costs will be FREE (Free only with GLS).


You can buy everything you want at our online store at the end you will pay only € 10.99 or nothing if your order exceeds € 100


The order will be processed today only if you order by 14:00, except in some cases where it can be processed within 48H.


Delivery takes place via GLS Standard courier, depending on your choice it can also take place with DHL or DPD.


Deliveries in Europe vary from 48 to 72H maximum.


At the time of Check Out it is possible to select 2 types of shipment.


GLS standard, delivery times are 48 maximum 72h depending on the European state, it will cost € 10.99 or will be free with orders over € 100.

Express DHL, Delivery times are fixed at 24h maximum 48. It will cost € 29.99. This type of shipment is carried out with DHL, it will be possible to use this service only if the order is placed before and no later than 11:30, if the order were to be placed after the scheduled time it will be shipped the next day

 DUE TO THE COVID SITUATION, SHIPMENTS IN THIS PERIOD MAY RECEIVE DELAYS OF UP TO 3 DAYS


For all shipments, tracking will be sent to you via email to follow the status of the shipment.


What to do in case of damage due to transport or suspected lack of products:


Express a specific reservation, ie accept the delivery but sign the courier's document by writing "I accept with reservation" specifying the reasons in detail.

Reject the damaged goods if it is not possible to accept with reserve or if the damage is still visible without having to open the packages. Without written reservation it will not be possible to claim for damages or shortcomings.

If you choose "CASH" as the payment method, you will need to have the exact amount to be delivered to the courier, if you refuse the payment at the time of delivery, increases of up to € 20 will be foreseen.


For more information contact our customer service:

Click here