Terms and conditions

TERMS AND CONDITIONS

 These Terms govern:

• the use of this Website and
• any other Agreement or legal relationship with the Owner in a binding manner. The expressions with an uppercase initial are defined in the relevant section of this document.

 The User is requested to read this document carefully.

The responsible party for this Website is:

Net Coatings S.r.l.
Business Register C.C.I.A.A. PD 381324
Share Capital: € 100,000.00 paid in.
Via Emilia, 2 - Monselice - 35043 - PD - Italy.
VAT & Tax Code: IT03857110278
Pec: netcoatings@pec.it
Web: www.netcoatings.com
Tel.: +39 0429.74983

Email address of the Owner: info@netcoatings.com

TO KNOW

• The right of withdrawal applies only to European Consumers.
• is noted that certain provisions of these Terms may only apply to specific categories of Users. In particular, some provisions may apply only to Consumers or only to Users who do not act as Consumers. Such limitations are always explicitly mentioned in each relevant clause. In the absence of mention, the clauses apply to all Users.

TERMS OF USE

Unless otherwise specified, the terms of use of this Website outlined in this section have general validity.

Additional terms of use or access applicable in specific situations are expressly indicated in this document.

By using this Website, the User declares to meet the following requirements:

• There are no restrictions regarding Users in terms of whether they are Consumers or Professional Users;

Registration

To use the Service, the User can open an account by providing all the required data and information completely and truthfully.
is possible to use the Service without registering or creating an account. However, in this case, certain features may not be available.

is the Users' responsibility to keep their access credentials secure and to maintain their confidentiality. To this end, Users must choose a password that corresponds to the highest level of security available on this Website.

Creating an account, the User agrees to be fully responsible for any activity carried out with their access credentials.
Users are required to inform the Owner immediately and uniquely through the contacts indicated in this document if they believe that their personal information, such as the User account, access credentials, or personal data, has been violated, unlawfully disclosed, or stolen.

Registration requirements

The registration of a User account on this Website is subject to the conditions specified below. By registering an account, the User confirms that they meet these conditions.

• The opening of accounts through bots or other automated means is not allowed.
• Unless otherwise specified, each User can create only one account.
• Unless expressly permitted, a User's account may not be shared with other people.

Account closure

The User is free to close their account and cease using the Service at any time by following this procedure:

• Using the account closure tools available on this Website.
• Contacting the Owner at the contacts in this document.

Suspension and account cancellation

The Owner reserves the right to suspend or cancel a User's account at any time at its discretion and without notice in the following cases:

• The User has violated these Terms; and/or
• The User's access to this Website may cause harm to the Owner, other Users, or third parties; and/or
• The use of this Website by the User may result in violation of laws or regulations; and/or
• in case of investigations by the judiciary or government procedures; and/or
• If the User account or its use is deemed, at the sole discretion of the Owner, inappropriate, offensive, or contrary to these Terms.

The suspension or cancellation of the account does not grant the User any right to compensation, refund, or indemnity.
The suspension or cancellation of an account for reasons attributable to the User does not exempt the User from the payment of any applicable fees or prices.

Contents on this Website

All content available on this Website is owned by or provided by the Owner or its licensors, unless otherwise specified or clearly recognizable.

The Owner takes the utmost care to ensure that the content available on this Website does not violate applicable laws or third-party rights. However, it is not always possible to achieve this result.
In such cases, without prejudice to the rights and legally enforceable claims, Users are requested to direct their complaints to the contacts specified in this document.

Rights on the content of this Website

The Owner holds and expressly reserves all intellectual property rights on the aforementioned contents.

Users are not authorized to use the content in any way that is not necessary or implied in the proper use of the Service.

In particular, but without exclusions, Users are prohibited from copying, downloading, sharing beyond the specified limits, modifying, translating, processing, publishing, transmitting, selling, sublicensing, transforming, transferring/alienating to third parties, or creating derivative works from the content available on this Website, allowing third parties to undertake such activities through their User account or device, even without their knowledge.

Where expressly indicated on this Website, the User is authorized to download, copy and/or share certain content available on this Website solely for personal and non-commercial purposes, provided that the attribution of authorship of the work is observed as well as the indication of any other relevant circumstances required by the Owner.

The limitations and exclusions provided by copyright law remain in effect.

User-Provided Content

The Owner allows Users to upload, share, or offer their own content on this Website.

By providing content to this Website, the User declares that they are legally authorized to do so and confirms that such content does not violate laws and/or third-party rights.

User rights on content provided by Users

The User acknowledges and agrees that by providing their own content to this Website, they grant the Owner the non-exclusive right to process the content free of charge for the purposes of operation and maintenance of this Website, as contractually provided.

Within the limits of the law, the User waives the exercise of moral rights in relation to the content provided to this Website.

Users acknowledge and accept that the content they provide through this Website will be made available under the same conditions applicable to the content of this Website.

Responsibility for the provided content

The User is exclusively responsible for the content uploaded, published, shared or otherwise provided to this Website. The User acknowledges and agrees that The Owner does not filter or moderate such content.

Nevertheless, the Owner reserves the right to remove, delete, block, or correct such content at its discretion and to deny access to this Website to the User who uploaded them without notice:

• if a complaint has been received regarding such content;
• if a notification of intellectual property rights infringement has been received;
• by order of the Authority; or
• If it has been brought to the attention of the Owner that such content, if accessible through this Website, may pose a risk to Users, third parties, or the availability of the Service.

The removal, deletion, blocking, or correction of content does not justify any claims for compensation, reimbursement, or indemnity on the part of Users who provided such content.

Users agree to indemnify the Owner from and against any claims made and/or damages suffered due to content provided or offered by them through this Website.

Access to external resources

Through this Website, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and therefore is not responsible for their content and availability.

The conditions applicable to resources provided by third parties, including those applicable to any grants of rights on content, are determined by the same third parties and governed by their respective terms and conditions or, in their absence, by law.

Allowed use

This Website and the Service may only be used for the purposes for which they are offered, according to these Terms and in accordance with applicable law.

is the sole responsibility of the User to ensure that the use of this Website and/or the Service does not violate any laws, regulations, or the rights of third parties.

Therefore, the Owner reserves the right to take any measures suitable to protect its legitimate interests, and in particular to deny the User access to this Website or the Service, terminate contracts, report any censurable activities carried out through this Website or the Service to the competent authorities – e.g. the judicial or administrative authority – whenever the User engages in or there is suspicion that they engage in:

• violations of law, regulations and/or the Terms;
• third party rights violations;
• acts that may significantly compromise the legitimate interests of the Holder;
• insults to the Owner or to a third party.

API Terms of Use

Users can access their data related to this Website through the Application Program Interface (API). Any use of the API, even through third-party products or services that access this Website, is subject to the Terms and in addition to the following specific conditions:

• The User expressly acknowledges and accepts that the Owner is not liable for any damages or losses resulting from the User's use of the API or third-party products or services that access data through the API.

TERMS AND CONDITIONS OF SALE

Paid products

Some of the Products offered on this Website as part of the service are paid.

The rates, duration, and conditions applicable to the sale of such Products are described below and in the respective sections of this Website.

Product description

Prices, descriptions, and availability of the Products are specified in the respective sections of this Website and are subject to change without notice.

Although the Products on this Website are presented with the utmost technical accuracy possible, the representation on this Website through any means (including, where applicable, graphic materials, images, colors, sounds) is to be understood as a mere reference and does not imply any guarantee regarding the characteristics of the purchased Product.

The features of the selected Product will be specified during the purchase process.

Purchase procedure

Every phase, from product selection to order submission, is part of the purchasing procedure.
The purchasing procedure includes the following steps:

• Users are requested to select the desired Product to make it appear in the purchase selection, indicating, where possible, quantity and specific characteristics.
• Users can review their choice, modify, add or remove items and, where applicable, provide specific instructions (for example, "send it with a courtesy receipt").
• To access the checkout area, Users must click the corresponding button.
• Within the checkout area, Users can choose direct checkout. Direct checkout allows Users to complete the purchase directly through a payment management service (such as "PayPal", "Amazon Pay", "Google Pay"). By choosing direct checkout, Users will be redirected to the selected payment platform.
• Within the checkout area, Users will be asked in successive steps to specify their contact details, billing and shipping address, and a shipping and payment method of their choice.
• Within the checkout area, Users can access their account if they have one. Users will be asked, in subsequent steps, to confirm the registered billing and shipping address and to specify a shipping and payment method of their choice. Users who do not have an account can create one during the purchasing process. Accounts are created through Shopify and allow Users to access the status of the current order and the purchase history. To receive information regarding the processing of personal data and related rights, the User can consult the privacy policy of Shopify and this Website.
• During the purchase procedure, Users can, at any time, modify, correct or replace the information provided and add a gift card, an affiliate code or a discount code (Voucher) or completely abandon the purchase procedure without any consequences.
• After providing all the requested information, Users are kindly asked to carefully check the order and then confirm and submit it using the relevant button or mechanism on this Website, thereby accepting the Terms and committing to pay the agreed price.

Order shipment

The submission of the order involves the following:

• The submission of the order by the user constitutes the conclusion of the contract and creates an obligation for the User to pay the price, taxes, and any additional charges and expenses, as specified on the order page.
• In the event that the purchased Product requires active contribution from the User, such as the provision of information or personal data, specifications, or special requests, the submission of the order also constitutes an obligation for the User to cooperate accordingly.
• Once the order is submitted, Users will receive a confirmation of order receipt.

All notifications related to the purchase procedure described above will be sent to the email address provided by the User for this purpose.

Prices

During the purchase procedure and before the order is submitted, Users are duly informed of all fees, taxes, and costs (including any shipping charges) that will be charged to them.

The prices on this Website:

• Depending on the section the User is consulting, it includes all applicable fees, taxes, and costs or they are indicated net of applicable fees, taxes, and costs.

Promotions and discounts

The Owner may offer discounts or special promotions for the purchase of Products. Such promotions or discounts are always subject to the requirements and terms and conditions set forth in the relevant section of this Website.

Promotions and offers are always granted at the sole discretion of the Owner.

Repeated or periodic promotions or discounts do not constitute any claim or right that can be enforced by Users in the future.

Depending on the case, discounts and promotions are valid for a specific period of time or until stocks run out. Unless otherwise specified, the time limitations of promotions and discounts refer to the time zone of the Holder's headquarters, as indicated in the contact details in this document.

Good

Promotions and discounts can be offered in the form of Vouchers.

In case of violation of the conditions applicable to the Vouchers, the Holder may legitimately refuse to fulfill its contractual obligations and expressly reserves the right to take appropriate action, including legal action, in order to protect its rights and interests.

Any additional or divergent provisions applicable to the use of the Vouchers stated on the relevant information page or on the Voucher itself shall prevail in any case, regardless of the provisions that follow.

Unless otherwise specified, the following rules apply to the use of Vouchers:

• Each Voucher is valid only if used according to the methods and within the time period specified on the website and/or on the Voucher;
• The Voucher can only be redeemed in full at the time of purchase - partial use is not allowed;
• Unless otherwise specified, single-use vouchers can be redeemed only once per purchase and can therefore be redeemed only once even in the case of installment purchases;
• The vouchers are not cumulative;
• The Voucher must be used within the specified validity period. Once the period has expired, the Voucher will be automatically canceled. Any possibility of claiming rights, including a refund of the Voucher's value, is excluded;
• The User is not entitled to any credit/refund/compensation in the event of a difference between the value of the Voucher and the redeemed value;
• The Voucher is to be understood exclusively for non-commercial use. The reproduction, counterfeiting, and commercialization of the Voucher are strictly prohibited, as well as any illegal activity related to the purchase and/or use of the Voucher.

Payment methods

The details regarding the accepted payment methods are highlighted during the purchase process.

Some payment methods are subject to additional conditions or incur extra costs. Detailed information is provided in the relevant section of this Website.

The payment methods marked as such are managed directly by the Owner. The Owner collects and stores the necessary data for managing payments and for fulfilling related legal obligations. To receive further information on the processing of personal data and related rights, the User can refer to the privacy policy of this Website.

Any other payment methods, if available, are provided independently by third-party services. In these cases, this Website does not collect any payment information - such as credit card details - but receives a notification from the relevant third-party provider when the payment is successfully completed.

In the event that the payment made with one of the available methods fails or is rejected by the payment service provider, the Owner is not obliged to fulfill the order. Any costs or fees resulting from the failed or rejected payment are the responsibility of the User.

Authorization for future payments via PayPal

In the event that the User authorizes the PayPal feature that allows future purchases, this Website will store an identification code linked to the User's PayPal account. In this way, this Website will be able to automatically process payments for future purchases or for the payment of periodic installments of a previous purchase.

The authorization can be revoked at any time by contacting the Owner or by changing the personal settings of PayPal.

Ownership reserved

Until the receipt of the full purchase price payment by the Holder, the User does not acquire ownership of the ordered Products.

Delivery

Deliveries are made to the address indicated by the User and in the manner specified in the order summary.

At the time of delivery, Users must check the contents of the package and promptly report any anomalies to the contacts listed in this document or as described in the delivery note. Users may refuse to accept the package if it is visibly damaged.

Delivery can take place in the countries or territories specified in the relevant section of this Website.

The delivery times are indicated on this Website or during the purchasing process.

Unless otherwise specified on this Website or agreed with the User, the Products are delivered within thirty (30) days from the purchase.

"Click and collect"

Users can choose to collect their purchases at one of the "collection points" indicated in the relevant section of this Website and according to the communicated timelines.

Agreed delivery

Prior agreement with the Owner, Users can arrange for the collection of purchased goods by a courier of their choice in a timely manner, bearing the associated risks and costs.

Failed delivery

The Owner is not responsible in any way for any delivery errors resulting from inaccuracies or omissions made by the User in completing the purchase order, nor for any damages or delays occurring after delivery to the courier if the latter has been appointed by the User.

In the event that the goods are not delivered or picked up at the time or within the established deadline, they will be returned to the Owner, who will contact the User to schedule a second delivery attempt or agree on further measures.

Unless otherwise specified, each delivery attempt starting from the second will be at the User's expense.

User Rights

Right of withdrawal

Unless an exception applies, the User may enjoy the right to withdraw from the contract within the specified term (normally 14 days) for any reason and without justification. The User can find further information on the right of withdrawal in this section.

Who enjoys the right of withdrawal

Where none of the exceptions listed below apply, Users acting as European Consumers are legally entitled to withdraw from contracts concluded online (distance contracts) within the time period specified later for any reason and without the need for justification.

Users who do not meet these requirements do not enjoy the rights described in this section.

Exercise of the right of withdrawal

To exercise the right of withdrawal, the User must send the Owner an unequivocal communication of their intention to withdraw from the contract.

To this end, the User can use the standard withdrawal form available in the definitions section of this document. However, the User is free to express their intention to withdraw from the contract in any other suitable form. In order to comply with the period within which the right must be exercised, the User must send the withdrawal declaration before the withdrawal period expires.

When does the withdrawal period expire?

• In case of purchase of goods,The withdrawal period expires 14 days from the day on which the User or a third party – appointed by them and different from the courier – takes possession of the goods.
• In case of purchasing multiple goods ordered togetherbut delivered separately or in the case of purchasing a single item made up of different lots or pieces delivered separately, the withdrawal period expires 14 days from the day on which the User or a third party - appointed by them and different from the courier - takes possession of the last of the goods, lots, or pieces.

Effects of withdrawal

The Owner refunds all payments received including, if made, those related to delivery costs to Users who have correctly exercised the right of withdrawal.

However, the additional cost resulting from the choice of a particular delivery method different from the cheapest standard delivery offered by the Owner will be borne by the User.

The refund is made without undue delay and in any case within 14 days from the day on which the Holder was informed of the User's decision to withdraw from the contract. Unless otherwise agreed with the User, the refund is made using the same payment method used for the initial transaction. The User shall not incur any costs as a result of the withdrawal.

… on the purchase contracts for tangible goods

Unless the Owner has offered to collect the goods, the User is required to return them to the Owner or to another person authorized by the Owner to receive them without undue delay and in any case within 14 days from the day on which they communicated their intention to withdraw from the contract.

The term is respected if the delivery of goods to the courier or to another authorized person takes place before the expiration of the 14-day period described above. The refund may be withheld until the goods are received or until the User has provided proof of having returned them.

The User is responsible for the decrease in the value of the goods resulting from a use of the goods different from that necessary to establish their nature, characteristics, and functioning.

The return shipping costs are the responsibility of the Owner.

Exceptions to the right of withdrawal

There is no right of withdrawal from contracts:

• supply of custom-made or clearly personalized goods;
• of supply of goods or services whose price is linked to fluctuations in the financial market that the Holder is unable to control and that may occur during the withdrawal period;
• supply of goods that are at risk of deteriorating or expiring quickly;
• supply of sealed goods that are not suitable for return for hygiene reasons or related to health protection and have been opened after delivery;
• of supply of goods that, after delivery, are, by their nature, inseparably mixed with other goods;

Guarantees

Legal warranty of conformity of the Product

According to European regulations, the seller guarantees the conformity of the goods sold for a minimum period of 2 years from delivery. Therefore, the seller is required to ensure that the purchased goods have the quality, functionality, or characteristics promised or reasonably foreseeable for at least two years from the moment of delivery to the buyer.

If Users act as European Consumers, the legal warranty of conformity of the goods applies to the items available on this Website in accordance with the laws of the country in which they usually reside.

The national laws of such a country may grant such Users broader rights.

In particular, Consumers residing in France can exercise their rights of conformity warranty within two years from the delivery of the goods without having to provide proof of the defect or non-conformity. The period during which the Consumer is exempt from providing proof is reduced to six months in the case of used goods.

Exercising the warranty right, the Consumer can choose between requesting the replacement or the repair of the defective good under the conditions specified in the French Consumer Code.

This legal warranty of conformity applies regardless of any additional commercial warranty granted by the Owner.

The Consumer can also exercise the right of warranty for hidden defects pursuant to the relevant provisions of the French Civil Code, choosing between withdrawal from the purchase and a reduction of the price.

Consumers who do not act as European Consumers may enjoy conformity warranty rights under the laws of the country in which they habitually reside.

Satisfaction guaranteed or your money back for the purchase of goods

Subject to legal provisions, the Owner grants Users the right to withdraw from a purchase they are not satisfied with within 30 days from the delivery of the goods, receiving a refund of the price.

The Owner will refund the price of the purchased Product using the same payment method as the original transaction.
In order to exercise this right, Users must send an unequivocal communication to the Owner. Although it is not necessary to provide a reason, Users are kindly requested to specify the reason for which they wish to take advantage of the refund guarantee.

Within the same period mentioned above, Users must also return the purchased goods to the Owner, at their own expense, ensuring that they are intact, clean, and suitable for resale. The goods must be returned in their original packaging.
As soon as the goods are received, the Owner will verify that all the conditions of the refund guarantee are met and, if so, will refund the purchase price.

Limitation of liability and indemnity

European Users

Release

The User agrees to indemnify and hold harmless the Owner and its subordinates, affiliates, officers, agents, co-owners of the brand, partners, and employees from any claim or demand – including, without limitation, costs and legal fees – made by third parties due to or in connection with negligent behaviors such as the use or connection to the service, violation of these Terms, violation of third-party rights or laws by the User, its affiliates, officers, agents, co-owners of the brand, partners, and employees, to the extent permitted by law.

Limitation of liability for User activities on this Website

Unless otherwise specified and subject to the applicable legal provisions regarding product liability, any claim for damages against the Owner (or any natural or legal person acting on their behalf) is excluded.

The above does not limit the liability of the Owner for death, personal injury or physical or mental integrity, damages arising from the violation of essential contractual obligations, such as those strictly necessary to achieve the purpose of the contract, and/or damages caused by willful misconduct or gross negligence, provided that the User's use of this Website has been appropriate and correct.

Unless the damages were caused by willful misconduct or gross negligence or affect life and/or personal, physical or mental integrity, the Owner is only liable to the extent of the typical damage for the type of contract and foreseeable at the time of conclusion.

In particular, within the limits stated above, the Owner assumes no responsibility regarding:

• any lost earnings or other losses, including indirect ones, that the User may have suffered (such as, by way of example only, commercial losses, loss of revenue, profits or anticipated savings, loss of contractual or commercial relationships, loss of goodwill or damage to reputation, etc.);
• damages or losses resulting from interruptions or malfunctions of this Website due to force majeure or unforeseen and unpredictable events and, in any case, independent of the will and outside the control of the Owner, such as, by way of example only, failures or interruptions of telephone or electrical lines, Internet connection and/or other means of transmission, inaccessibility of websites, strikes, natural disasters, viruses and cyber attacks, interruptions in the supply of products, services or applications from third parties;
• any losses that are not a direct consequence of a breach of the Terms by the Holder;

In derogation of the above, the following limitations apply to all Users who do not act as Consumers:

In the event of the Holder's liability, the compensation due cannot exceed the total amount of payments that have been, will be, or could be contractually owed to the Holder by the User for a period of 12 months or for the entire duration of the Agreement, if shorter.

Common provisions

No implicit waiver

The failure to exercise legal rights or claims arising from these Terms by the Owner does not constitute a waiver of the same. No waiver can be considered definitive in relation to a specific right or any other right.

Service Interruption

To ensure the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance purposes, system updates, or any other modifications, providing suitable notice to Users.

In accordance with the law, the Owner reserves the right to suspend or completely terminate the Service. In the event of termination of the Service, the Owner will make efforts to ensure that Users can extract their Personal Data and information in accordance with legal provisions.

Furthermore, the Service may not be available due to causes that are beyond the reasonable control of the Owner, such as force majeure (e.g. strikes, infrastructure malfunctions, blackouts, etc.).

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell, or exploit this Website or the Service in whole or in part without prior written consent from the Owner, expressed directly or through a legitimate resale program.

Privacy policy

The information on the processing of Personal Data is contained in the privacy policy of this Website, which is an integral and binding part of the Terms.

Intellectual property

Without prejudice to any more specific provisions contained in the Terms, the intellectual and industrial property rights, such as copyright, trademarks, patents, and designs related to this Website are exclusively held by the Owner or its licensors and are protected under the applicable laws and international treaties concerning intellectual property.

All trademarks – whether word marks or figurative – and any other distinctive signs, business names, service marks, illustrations, images, or logos that appear in connection with this Website are and remain the exclusive property of the Owner or its licensors and are protected under the applicable laws and international treaties regarding intellectual property.

Changes to the Terms

The Owner reserves the right to modify the Terms at any time. In this case, the Owner will provide appropriate notice of the changes to the Users.

The changes will affect the relationship with the User only for the future.

The continued use of the Service implies the User's acceptance of the updated Terms. If the User does not wish to accept the changes, they must cease using the Service. Failure to accept the updated Terms may result in the right of either party to terminate the Agreement.

The previous applicable version continues to govern the relationship until the User's acceptance. This version can be requested from the Owner.

Every modification of these Terms will be communicated in writing at least one month before it becomes effective. If the Consumer does not accept the modified Terms, they will have the right to withdraw from the Agreement without any prejudice and without any right to compensation within four months from the date on which the modifications to the Terms became effective.

If required by applicable law, the Owner will specify the date on which the changes to the Terms will take effect.

Transfer of the contract

The Owner reserves the right to transfer, assign, dispose of, novate, or subcontract individual or all rights and obligations under these Terms, taking into account the legitimate interests of Users.

The provisions regarding the modification of these Terms apply.

The User is not authorized to assign or transfer their rights and obligations under the Terms without the written consent of the Owner.

Contacts

All communications regarding the use of this Website must be sent to the contact details provided in this document.

Safeguard clause

If any provision of these Terms should be or become null or ineffective under the applicable law, the nullity or ineffectiveness of such provision does not cause the ineffectiveness of the remaining provisions, which therefore remain valid and effective.

USA Users

Any invalid or ineffective provision will be interpreted and adapted to the necessary extent to make it valid, effective, and in accordance with the original purpose.
These Terms constitute the entire agreement between the User and the Owner regarding the regulated subject and prevail over any other communication, including any previous agreements, between the parties concerning the regulated subject.
These Terms will be enforced to the fullest extent permitted by law.

European users

If any provision of these Terms should be or become null, invalid, or ineffective, the parties will work together to amicably identify a valid and effective substitute provision for the null, invalid, or ineffective one.
In the event of failure to reach an agreement on the aforementioned terms, if permitted or provided for by the applicable law, the null, invalid, or ineffective provision will be replaced by the applicable legal regulation.

Notwithstanding the above, the nullity, invalidity, or ineffectiveness of a specific provision of these Terms does not entail the nullity of the entire Agreement, unless the null, invalid, or ineffective provisions within the Agreement are essential or of such importance that the parties would not have entered into the contract had they known that the provision would be invalid, or in cases where the remaining provisions would impose an excessive and unacceptable burden on one of the parties.

Binding version of the Terms

The Terms are drafted and reviewed in Italian. The other language versions of the Terms are for informational purposes only. In case of discrepancy between the different language versions, the original prevails.

Applicable law

The Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document regardless of conflict of laws.

Exception for European Consumers

However, regardless of the above, if the User acts as a European Consumer and has a habitual residence in a country whose law provides for a higher level of consumer protection, that higher level of protection prevails.

Competent jurisdiction

The exclusive jurisdiction to know any dispute arising from or in connection with the Terms belongs to the court of the place where the Owner is established, as indicated in the relevant section of this document.

Exception for European Consumers

The above does not apply to Users acting as European Consumers or Consumers located in Switzerland, Norway, or Iceland.

Dispute resolution

Friendly settlement of disputes

Users can report any disputes to the Owner, who will try to resolve them amicably.

For as long as the Users' right to promote legal action remains unaffected, in the event of disputes related to the use of this Website or the Service, Users are invited to contact the Owner at the contact details provided in this document.

The User can submit a complaint to the Owner through the appropriate section of this Website, following the relevant instructions.

The Owner will process the request without undue delay and within 5 days of its receipt.

Consumer Dispute Resolution Platform

The European Commission has introduced an online platform for alternative dispute resolution that promotes the out-of-court settlement of disputes related to and arising from online sales and service contracts.

Therefore, every European Consumer can use this platform to resolve any disputes arising from contracts concluded online. The platform is available here.

 Last modified: 14/02/2022